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Can I cancel my order?All special orders (including doors) cannot be canceled once placed and will not be refunded. Please see return policy for all other orders.
What if I can't find what I need?Email us at firstname.lastname@example.org or use the contact us form. We will help you find what you need.
How will my order ship?All orders are shipped via UPS.
How do I return or exchange my order?Please contact us at email@example.com with the reason for the return, order number, and contact information. If the return is approved, a RMA will be issued, which must be included with the return. If the RMA is not included with the return, credit will not be issued. Please refer to the Shipping and Returns page for more information.
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